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We work with a number of large B2B companies on CRM and eCommerce initiatives. Many companies in this space are unsure about engaging in...

“Microsoft Dynamics CRM has encountered an error.” Most Microsoft Dynamics CRM administrators are painfully familiar with this error...

Spring Wave (SP1) for Dynamics CRM has been out for a couple weeks now, and brings with it a breadth of improvements and fixes for CRM...

First of all, YES it matters to you if your organization: Has already implemented enterprise platforms for ERP and Office functions;...

Mind the Gap! Part 3 of the 3 part series on Going Native. This is the third of my three part blog series on leveraging native...

Perhaps I am dating myself a bit with that title, but anyone like me who came of age in Texas in the early 1980s would surely recognize...

It’s true. The early days of CRM as Sales Force Automation tools are long gone. In their place have emerged full-function “Demand...

Consultants - Too Much Vision and Not Enough Ability to Execute? Why do so many people ‘hate’ consultants? We are almost as disliked as...

Part 2 of the 3 part series on Going Native. This is the second in my three part blog series on leveraging native functionality in...

It seems like there is a wealth of knowledge on how to connect with, and update Dynamics CRM using the CRM SDK, but much less so when...

While Microsoft Dynamics CRM features a powerful Advanced Find tool, we often find our customers using the simpler, easier to get to...

The Variant Configuration Modeling Environment (PMEVC) is a powerful display, review and editing transaction in SAP VC. As a common...

“There are no right answers to wrong questions.” ~Ursula K. LeGuin A common challenge when creating a new product configurator is to...

One of the most requested features when implementing previous versions of Microsoft Dynamics CRM has always been the inclusion of “tool...

Part 1 of the 3 part series on Going Native. I have been implementing packaged business systems (ERP, CRM, PLM, etc.) for nearly twenty...

In the last blog about Variant Configuration, we talked about the variant BOM (or BOM group), which is shared by many materials. There...

Dynamics CRM Tech Tip – Re-enabling a Service / Administrator Account via SQL Command Dynamics CRM’s batch user edit functionality is a...

The Bill of Materials (BOM) describes the specific components of a product and is a pivotal element in SAP. While the BOM is used in...

Implementing CRM in your business isn’t as simple as buying a piece of software off the shelf - CRM implementations are complex projects,...

Listen Up! “THEY” are talking… Are YOU listening? I was in a strategy meeting with one of our largest customers this week. During the...