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With the “ink” barely dry on the release of CRM 2015 in the fourth quarter of 2014, and with many CRM Online customers still waiting for...

In our previous tech tips we have described how to implement showing and hiding logic using business rules and custom JavaScript. It is...

Dynamics CRM Tech Tip – Conditionally Show and Hide Fields on an Entity Form – Part 2: Using Custom JavaScript Part 2 of a 3 part series:...

Sub-Contracting in SAP – Different BOM Components by Vendor During my initial days of SAP consulting, I was asked to explain...

Part 1 of a 3 part series: Using Business Rules When developing customizations for Microsoft Dynamics CRM, forms can become cluttered...

One great feature introduced in Microsoft Dynamics CRM 2013 is the ability to create and embed Quick View forms. Quick View forms are...

With 1.32 billion active monthly users, Facebook has become a bit ubiquitous in our daily routine. Twitter, similarly, has 271 million...

Last week, Microsoft announced BIG NEWS that the next release of its Dynamics CRM platform will be available in Q4. This release includes...

The Reality Behind Most of the New ‘Simplifications’ for Commerce. Our CTO, Lawrence Matusek, is a true master of simplification. Check...

Some of our customers noticed that with the Fall release of Microsoft Dynamics CRM 2013, some of their users were not seeing the required...

If you’ve worked with the Microsoft Dynamics CRM import wizard you’ll know that although it is a very powerful tool, it does have its...

With the recent surprising announcement of a platform partnership, Microsoft and Salesforce.com have set the CRM world on its ear,...

Part 5 of the 5 part series on Simplification of B2B Commerce. Claude Harmon raised his sons to become great golf professionals. I had...

I have been asked by one of my friends regarding planning strategies for CTO/ETO scenarios and thought I would share my knowledge...

"You may hate gravity, but gravity doesn't care." Clayton Christensen Part 4 of the 5 part series on Simplification of B2B Commerce So,...

Keeping them in balance is the key to winning Part 3 of the 5 part series on Simplification of B2B Commerce That’s Chrissie Wellington…...

Part 2 of the 5 part series on Simplification of B2B Commerce The new mandate is (Warning: Buzzword Alert!) ‘SIMPLIFY’. As a CIO in...

Remove the UNNECESSARY and simplify the NECESSARY Part 1 of the 5 part series on Simplification of B2B Commerce My years as a...

If you recently upgraded your Microsoft Dynamics CRM system from CRM2011 to CRM2013 you have noticed a LOT of changes to the user...

System Administrators and System Customizers responsible for managing components (views, entities, fields, dashboards, etc.) in Microsoft...